At COPT, our leasing and property management teams are committed to service excellence as evidenced by our long term tenant relationships and customer loyalty. Our top 20 tenants have an average of nine leases with us at an average lease size of 50,000 square feet (figures as of 3/31/10). These relationships are the result of our core commitment to customer service, which has as its central principle:
to exceed the expectations of our customers and pay attention to details.
Some of the comments we've received from our customers:
"We regularly depend on COPT to deliver solutions to our complicated tenant services needs. They bring a consistently high level of professionalism to every project."
"COPT is one of the rare breed of landlords who partner with their tenants to develop "win-win" long term relationships. The entire COPT team is first class, extremely professional and proactively customer focused. They are the type of landlord to whom we would look to do repeat business in multiple markets."
Winner of "Best in Industry" rating in national CEL survey of tenant satisfaction six years in a row
